Microsoft MB-920 Exam Syllabus & Study Guide

At Certs4Success, we provide the most accurate and up-to-date preparation materials for the Microsoft MB-920 Exam. Our content is professionally designed to help you master all the essential topics required to pass the Microsoft MB-920 Exam with confidence and build a strong foundation in Microsoft Dynamics 365 Fundamentals (ERP). If you are planning to clear the Microsoft MB-920 Exam, this detailed syllabus will guide you through all the important domains you need to focus on.

All Exam Topics of Microsoft MB-920 Exam

Topic 1: Describe Dynamics 365 Supply Chain Management

• Core Capabilities: Understand supply chain processes including product information, inventory, and warehouse management.
• Manufacturing: Learn production control, planning, and execution processes.
• Asset Management: Manage maintenance and lifecycle of organizational assets.

Topic 2: Describe Dynamics 365 Finance

• Financial Management: Explore general ledger, accounts payable, and accounts receivable functionalities.
• Budgeting & Forecasting: Plan and manage financial resources effectively.
• Financial Reporting: Generate insights using built-in reporting tools.

Topic 3: Describe Dynamics 365 Commerce

• Retail Capabilities: Understand point-of-sale (POS), e-commerce, and store operations.
• Customer Experience: Deliver unified and personalized shopping experiences.
• Channel Management: Manage multiple sales channels seamlessly.

Topic 4: Describe Dynamics 365 Human Resources

• Employee Management: Handle employee records, benefits, and performance tracking.
• Workforce Planning: Manage hiring, onboarding, and training processes.
• Compliance & Benefits: Ensure regulatory compliance and benefits administration.

Topic 5: Describe Project Operations

• Project Planning: Manage project lifecycle, scheduling, and resources.
• Cost Management: Track project costs, billing, and revenue recognition.
• Collaboration Tools: Enable teamwork using integrated tools.

Topic 6: Describe Core Dynamics 365 Capabilities

• Common Data Service (Dataverse): Understand data storage and integration across applications.
• Integration: Connect Dynamics 365 with Microsoft Power Platform and other services.
• Security Model: Manage roles, permissions, and data security.

Topic 7: Describe Reporting and Analytics

• Power BI Integration: Visualize business data using dashboards and reports.
• Insights & Analytics: Extract actionable insights for decision-making.
• Real-Time Reporting: Monitor business performance in real time.

Topic 8: Describe AI and Automation in Dynamics 365

• AI Capabilities: Use AI-driven insights for forecasting and optimization.
• Automation: Streamline business processes using workflows and automation tools.
• Predictive Analytics: Improve decision-making with predictive models.

Topic 9: Describe Lifecycle Services and Deployment

• Lifecycle Services (LCS): Manage environments, updates, and deployments.
• Environment Management: Configure development, testing, and production environments.
• Deployment Strategies: Understand cloud and hybrid deployment options.

Topic 10: Describe Business Value of Dynamics 365 ERP

• Digital Transformation: Enable organizations to modernize operations.
• Scalability: Support business growth with flexible solutions.
• Unified Platform: Integrate multiple business processes into one system.

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